Thank you!! for your business. I look forward to servicing you again!

Terms of Service

The following terms and conditions of service apply to all products and services provided by Andrina's Kreations LLC. in the event of any dispute. All work is done by Andrina's Kreations LLC. on the understanding that the client has read and agreed to our terms and conditions before purchasing. Copyright is retained by Andrina's Kreations LLC. and other perspective parties on all design work, including ideas, visuals, illustrations, and pictures. By making a purchase, you agree you have read and understood all of Andrina's Kreations LLC. terms and policies.

Refund policy

*Custom and Personalized orders sales are final no refunds.

*Digital Downloads are non-refundable.

*You may cancel your order before we have started your project, however, it will result in the loss of 20% of your payment and no further work will be processed.

*All orders are final!

*Feel free to contact us with any questions or concerns.

Shipping policy

When purchasing a digital file or template you will not receive an actual item. You will receive a link after you have paid in full to download your files. If you purchase a custom item that needs to be handmade, Please check the description for turnaround time, once your order has been fulfilled you will receive an email confirmation with all your shipping information including your tracking number. It is the customer's responsibility to double-check all information provided is correct. Feel free to contact us if you made any mistakes. Once an item has left our possession and dropped off to mail carrier Andrina's Kreations LLC. is not responsible for lost packages, package getting damaged during transit, damages due to inclement weather, or stolen packages incurred during shipping that may be the fault of the shipping company.

Privacy policy

Your privacy is very important to Andrina's Kreations LLC. Any personal information you provide or share with us will not be released, sold, or shared. While Andrina's Kreations LLC. attempts to bring you the highest quality service possible, we are unable to guarantee the integrity of any data stored or transmitted via the internet. Therefore, we advise you to read the terms and policies of external sites and web browsers. Andrina's Kreations LLC. is not liable for any claims of damage or loss caused by the loss of data, password compromises, or hacking. You are solely responsible for keeping your stuff up to date and backed up.